Plugin test: orders & refunds

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WARNING !

Testing is the most important part of the integration process.

If you have one, we advise you to use a staging environment, to install and test before to go on production environment. If you do not have a staging environment, you can test in production as well.

PLACE AN ORDER

Follow the steps to test your integration:.

• Choose a product. Has to be below maximum amount
• Fill up cart with fake data.
• Select Scalapay at checkout as a payment methods
• Login to Scalapay with test user informations (like user used to login into Scalapay Customer Portal or follow the flow to create new one.
• Insert testing cards data to complete order using the card below.
• Confirm that you've been redirected on the confirmation page of your site.

TESTING CARD

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Success

Card Number: 4111111111111111
CVV: any code (e.g. 123)
Expiry date: any date

(Any CAP to complete the transaction)

You should also check what happens when you try to pay with an invalid card

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Failure

Card Number: 5555555555554444
CVV: any code (e.g. 123)
Expiry date: any date

(Any CAP to complete the transaction)

How to: refund an order

REFUND A SPECIFIC ORDER

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IMPORTANT

If you can't see the refund option, be aware that you have to activate it first

GO TO ADMIN BACKEND

• Select Sales (from left menu)
• Select Orders

SELECT AND OPEN A SPECIFIC ORDER THAT HAS TO BE REFUNDED:

• Select order “view”
• Select “Invoices” from left menu under Order view
• View/open the invoice to be refunded
• Click on the “Credit Memo” button from the top menu
• Click on the “Refund” button (at the bottom of the page) to refund the specified amount

Refund and refund Offline

Clicking Refund will automatically trigger the refund in Scalapay. You will not need to manually refund the customer via the portal.
If you don’t want to refund the customer automatically please use the Refund Offline button.

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WARNING | REFUND WITH SCALAPAY IN LIVE MODE !

When you process the refund you can choose to also process the refund in Scalapay Partner Portal.

The refund in Scalapay will not be processed automatically but you will need to login into your site and align the status of the order.