Support

For the customer

The customer that would like to use Scalapay instore will have to follow these steps.


📘

IMPORTANT

The barcode is valid for 10 minutes: the customer can complete the order within this time frame.

The minimum amount of the order cannot be lower than 5 euros and the minimum threshold depends on the merchant’s contract with Scalapay.

The total amount must be lower or equal to the amount requested.


  1. The customer will have to choose the store where you would like to buy from the list of Scalapay's partners stores.


  1. Request the desired amount and receive the immediate approval.





  1. Generate your barcode. Show the code at the checkout to complete the payment for your purchase.


  1. The shop scans the barcode and confirms the order. The first instalment is paid immediately while the others after 1 and 2 months respectively.


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