Support

In Store Pay by link

Once the Pay By Link has been activated on your account, you can get started by following the steps below to create a Pay by Link through the Partner Portal.


  1. Login to the Scalapay Partner Portal with the credentials provided by the Scalapay merchant support team.



  1. On the left side menu, go to the In store section.


  1. Select the desired store and device of the shop counter.


  1. Click on Send a link to the client to access the correct section and proceed with the Pay by Link process.




  1. After filling in the customer information fields, you will need to click on Create order to send the customer the payment link via email or message.



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IMPORTANT

The link is valid for 10 minutes. If the customer doesn't complete it within this time frame, the order expires.


After receiving the payment link, the customer will finalise the payment of the order through their mobile phone.