Support

Guidelines & best practices

Scalapay has proven to increase the average order value and conversion rate. To get the most out of it, it is important to follow some guidelines and best practices.

Scalapay has to be proposed at the three main touch points of the purchase process:

Include the widget on product page and cart page

The best practice is to include the Scalapay widget on product page and on shopping cart page.

The widget is a simple graphic element that allows the customers to be aware of the possibility of paying with Scalapay from the beginning of their purchase journey on a website.




Product page

Our advice is to place the Scalapay widget below the price.


Scalapay on Product page

Scalapay on Product page




Cart page

Our advice is to place the Scalapay widget below the cart total.


Scalapay on Cart page

Scalapay on Cart page



The only interactive element of the widget is the modal that allows to have more information about Scalapay.


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Scalapay modal




Checkout page

Make sure that Scalapay is present at checkout as a payment method.

At checkout, Scalapay should be displayed next to the other payment methods.


Scalapay at Checkout page

Scalapay at Checkout page




Texts on the widget

The texts to be used are the following, depending on website restrictions.

PAY IN 3
Pay in 3 instalments of (price)€ without interest (Scalapay logo)

If there is also a short description to be displayed for each payment method, please use the following message:
Receive your order now. Enjoy it and take your time to pay little by little.

PAY IN 4
Pay in 4 instalments of (price)€ without interest with (Scalapay logo)

If there is also a short description to be displayed for each payment method, please use the following message:
Receive your order now. Enjoy it and take your time to pay little by little.

If you need to translate the text at checkout in other languages, you can have a look here.




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Boost your conversion rate with our marketing assets

In order to increase even more your conversion rate, you can add banners, logos and all kind of material for your communication activities on your website to encourage customers to use Scalapay and make sure that they know from the first visit that they can pay with Scalapay.

  • Insert a banner in the home page informing customers of the possibility to pay with Scalapay
  • Add Scalapay among the payment methods in the footer
  • Share the news in your newsletters

You will find here all our marketing resources available.