Refund testing

1. Refunding via your Back Office panel

From the website backend panel, locate the order you would like to issue a refund for and:

  1. Issue the refund following the same steps typically used to issue refunds for other payment platforms.
  2. Verify the order status updates to reflect the refund.

2. Check the refund in Scalapay Integration Partner Portal

If you have one, visit your Scalapay sandbox to confirm the order correctly reflects the refund.

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Integration Partner Portal

All standard plugins provide the API key and endpoint data necessary to carry out the testing, access to Integration Partner Portal is not necessary.