Widget
I cannot display the correct instalment amount.
I would like to customise the widget.
I cannot visualise the widget on Product page/Cart page.
I would like to change the size of the widget.
I would like to change the language of the widget.
I would like to hide the Scalapay widget on Product page.
I would like to add the widget on my frontend developed on a PWA.
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I cannot display the correct instalment amount.
If you face issues in displaying the correct instalment amount, make sure that the Price Selectors in your backend are pointing to the correct price (i.e. you may have changed the price due to seasonal discounts).
If you need any help, please contact us here and add a link to a product as an example.
Also, make sure that you did not hide the Instalment amount display in your Back Office configuration. -
I would like to customise the widget.
If you want to proceed with a custom integration, please have a look here.
For platform integration, you can customise the widget using the available setting in plugin configuration of your Back Office.
If you have doubts or questions, remember that you can always contact us here. -
I cannot visualise the widget on Product page/Cart page.
If you installed Scalapay and cannot visualise the widget on Product page/Cart page, make sure that you haven't flagged the "Hide Scalapay widget" in the Product page settings and check the price selectors.
If your platform is Shopify, please get in touch with your Integration Manager. -
I would like to change the size of the widget.
Unfortunately, it is not possible to modify the size of the widget, but you can change the size of the logo.
If this kind of customisation is supported by your specific platform, you can change in your backend configurations at the item "Product Page" (see image below as an example).
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I would like to change the language of the widget.
You can change the language of the widget by going to "Scalapay Restriction Settings” ⇾ "Specific language" ⇾ choose the language desired.
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I would like to hide the Scalapay widget on Product page.
You can hide the Scalapay widget on Product page by going in your backend settings in the "Product Page" section and flag the "Hide Scalapay widget” field.
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I would like to add the widget on my frontend developed on a PWA.
If the frontend is managed by a PWA, the widget on the product and cart page must be installed with a custom integration. You can find here the instructions to install it.
f the website is a React APP, the solution would be to recreate the widget. In particular, we can give you the correct texts in the various languages and your developers should create a component that accepts the total price as a variable and divides it into 3. For the modal, we can eventually share with you all the HTML.
Updated 15 days ago