ERP integration and Refunds

If your shop is integrated with a management system for logistics is important to be noted during integration. Specifically, is important that only orders with a financial status = paid will be taken into consideration and taken into the system for the shipping.

❗️

IMPORTANT

This kind of modification won’t be done by Scalapay. The integration is owner’s or third party responsibility

Refunds

Refunds will have to be processed manually directly from Scalapay since this function is not available in Shopify. If the refunds are automatically managed by an external platform it will then be possible to integrate the refund with APIs. This integration it’s merchant’s discretion.